To register with us as a taxi driver, you will need the following documents:

• A valid Polish driver’s license

• Medical and psychological evaluation reports

• A non-criminal record from Poland

• If you are a foreign national: a non-criminal record from your home country with a certified Polish translation

• One passport-size photo (3.5 x 4.5 cm)

• Your passport

• A Polish bank account number

• Your phone number, email address, and a selfie

These documents are required to obtain a Taxi Driver ID, which is necessary for registering your driver accounts.

Once you bring your documents to our office, the Taxi ID process typically takes one business day. After you receive confirmation of your Taxi ID, we proceed with registering your accounts in the relevant applications.

If you require a work permit, we will apply for it on your behalf. Once your permit is approved (if applicable), you will be able to sign the contract with us.

Note: If you plan to use your own vehicle, you will also need to obtain a Taxi License Extract.

A Taxi Identifier (Taxi ID) is an official license issued in your name that serves as your identification as a registered taxi driver. This document is mandatory — without it, you cannot begin working as a taxi driver.

To obtain a Taxi ID, please refer to the list of required documents mentioned above.

A Taxi License Extract is a document issued based on your vehicle’s license plate number, under Agora’s main taxi operating license. It serves as official confirmation that your car is registered for taxi use and allows your vehicle to display identifying side numbers.

To obtain a Taxi License Extract, you must provide:

• A valid car registration card

• A taxi stamp in the registration card, issued by the Urzad (office) after a successful technical inspection of the vehicle for taxi use

• A signed authorization document allowing the company to use your vehicle details under its license

There are two processing options:

• Standard: Takes up to 4 weeks (official processing time)

• Urgent: Takes 1–3 business days

For the urgent option, please contact our support team directly.

Note: If you do not own a vehicle, you can rent one from Agora’s fleet.

Once we register or transfer your accounts to our fleet, your documents will need to go through a verification process. Officially, this may take up to 72 hours, although it is usually completed much faster.

After your accounts are registered, you’ll also need to visit the Bolt, Uber, and/or FreeNow offices for in-person verification. For this step, make sure to bring the following:

• Your Polish non-criminal record

• Your valid driver’s license

• Your passport or national ID

Only after completing both the document check and in-person verification will your accounts become fully active and ready for work.

The verification process takes 10-20 minutes. The application representatives check the validity of your documents and take your profile picture to upload on your accounts. After this it might take some time to activate your accounts.

Once your accounts are activated, you can choose a vehicle from Agora’s fleet and select it within the Uber, Bolt, and FreeNow applications. After that, you’re ready to hit the road and start earning!